CLEANER’S DEPOT GUIDELINES

ORDERING INFORMATION

CLEANER’S DEPOT STORE HOURS : 8:00 AM – 5:00 PM MON. – FRI.
Orders can be placed TOLL FREE AT 1-800-334-5747 from anywhere in the U.S. OR (561) 243-1800 in the local area. Orders can be placed 24 HRS A DAY BY FAX AT (561) 243-1886 OR by using THECLEANERSDEPOT.COM website.
We are closed for the following holidays; MEMORIAL DAY, THE WEEK INCLUDING JULY FOURTH, LABOR DAY, THANKSGIVING, AND THE WEEK FROM CHRISTMAS EVE THROUGH NEW YEARS DAY. 
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

PAYMENT METHODS :
CREDIT/DEBIT CARDS:   We accept Discover, VISA, MasterCard, American Express & Pay Pal. Many of our customers appreciate the flexibility of applying purchases to their credit card to avoid C.O.D. charges.
COMPANY/PERSONAL CHECKS:  ALL CHECKS ARE ACCEPTED WHEN WE HAVE CURRENT PERSONAL INFORMATION ON FILE.

NON-CATALOG ITEMS :
We sell hundreds of items not shown on the website, TheCleanersDepot.com. CLEANER’S DEPOT has the largest stock of parts for the cleaning industry in Florida. If you are looking for that hard to find part, chemical, or piece of equipment please give us a call so that we can help you locate it and give you a competitive quote.
SHIPPING PROCEDURES :
Basic Information: Most orders over $100.00 are entitled to a 10% CREDIT towards freight. A handling charge will be applied to each order as follows: BOXES $4.50 EA, PAILS & BLOCKS $7.00 EA, EQUIPMENT $8.00 EA. Any additional charges from shipper for unusual items will be passed on.
Orders under $100.00 HAVE A $9.00 Handling Charge.  Orders will be shipped by U.P.S. GROUND.  Larger orders will be shipped by local or national trucklines.  SUBJECT TO CHANGE WITHOUT NOTICE.
RUSH SHIPMENTS:  We will be happy to send your order overnight or second day delivery as needed, but these orders must be pre-paid.  These orders DO NOT qualify for freight discount.
DAMAGED SHIPMENTS: ALL CLAIMS FOR MATERIAL DAMAGED IN SHIPMENT MUST BE REPORTED TO THE DELIVERING CARRIER, UPS DRIVER, TRUCK DRIVER, ETC., AT THE TIME OF DELIVERY.  Please hold onto the original carton and merchandise, as this is often necessary in order to settle claims. Always inspect the shipment before signing a receipt for the merchandise. You have the right to refuse acceptance of a damaged package. Please notify us of damaged merchandise and we will make every effort to help with the claim and to replace the merchandise.

POLICIES

Policy Changes: Many changes occur beyond our control that may affect pricing and availability of items that qualify for our free freight program. We reserve the right to make any additions, deletions or substitutions of qualifying items at any time and without prior notice.
Disclaimer and Limitation of Liability: The information presented on this web site and pricing are current and correct to the best of our knowledge. Nevertheless, products, including their chemical formulations, hazards and dilutions, do change during the year.
ALWAYS REFER TO PRODUCT LABELS, SAFETY DATA SHEETS, INSTRUCTION MANUALS AND CURRENT LITERATURE BEFORE USE. CLEANER’S DEPOT MAKES NO GUARANTEES OR WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, OF ANY KIND WHATSOEVER WITH RESPECT TO ANY PRODUCTS PURCHASED AND ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS HEREBY DISCLAIMED BY CLEANER’S DEPOT AND EXCLUDED FROM ANY AGREEMENT MADE BY CLEANER’S DEPOT, EXCEPT: The purchaser or user of a product from Cleaner’s Depot agrees that, if the product proves to be defective or in any way unsuitable, Cleaner’s Depot’s limit of liability for all damages, included but not limited to incidental or consequential damages, and purchaser’s and user’s exclusive remedy, regardless of legal theory, shall be for purchaser or user to receive, at Cleaner’s Depot’s option, an equivalent quantity of replacement product or a refund of the purchase price. As much as we try to guarantee low prices, there may be some typographical errors. We apologize for any inconvenience this causes. Prices are subject to change without notice.
Tax Collection Policy: Cleaner’s Depot collects sales tax in accordance with the laws of the state and locality in which we are located. Orders shipped to or picked up from Florida will be taxed, unless you have a valid exemption or resale certificate on file with us. This tax amount will not be calculated until the order has been finalized at Cleaner’s Depot. There may be exceptions for certain orders, however, the local tax laws will always determine the tax charged.

SDS:  SAFETY DATA SHEETS ARE AVAILABLE ONLINE AT THE MANUFACTURERS WEBSITE